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Resident Survey

1. At which YES program did you stay?
 Nundah Sandgate Windsor

2. How long ago were you associated with us?
 Two weeks or less  More than three months  Two weeks to one month More than six months One month to three months  More than a year

3. How long did you stay?
 A week or less Three to six months A month or less Six months to a year One month to three months

4. How did you find out about the service?
 From a friend From a youth outreach service From Centrelink  From another accommodation service From school
Other (please specify)

5. How was the actual space? (tick as many as you like)
 Decent  Couldn't stay there Easy to find Daggy Comfortable Close to transport Cramped Uncomfortable Roomy  In the middle of nowhere Didn't want to leave
Your thoughts on how we may improve:

6. How were the guidelines & rules? (tick as many as you like)
 They made sense  They were too flexible They were too restrictive There weren't enough Supported my personal choice They weren't age appropriate They helped me feel safe I had no problems There were too many
Your thoughts on what could be different:

7. How were the workers? (tick as many as you like)
 Treated people differently I liked some of them Seemed concerned Need to find different work Were fair Caring Fun to be around Didn't relate to me They were awesome Treated me with respect Supportive Explained things well
Your thoughts on what we could do better:

8. In what areas did we help you? (tick as many as you like)
 To get in school  Helped me with legal issues Helped with Centrelink Conflict resolution  Budgeting Somebody to talk to Getting along with people Find accommodation To set some goals  To find work Helped me feel better about myself
In what other ways could we help you?

9. On a scale of 1 to 10, where 10 is excellent and 1 is bad, how would you rate your stay?
 1 - Very poor  6 2 7 3 8 4 9 5 - Average 10 - Excellent

10. Would you recommend us to a friend?

 Yes No

11. Why or why not?

12. If you could change one thing about your experience at YES, what would it be?

Personal Information (optional)
Gender:
Age:
Name:
Email:

7. Security Code
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